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FAQ's

  • What is OhMy! Creative?
    OhMy! Creative is a new “Party in a Box” concept that currently sells online and in our showroom in Summerville, SC. We have done the work for you to have a beautifully designed & memorable party down to the real table linens, and real cake stands. A mix of disposable & non-disposable items that you can use again & again! The perfect choice for anyone that wants a Insta-level party all delivered to your door in one box. We also opened a darling Crafting Studio in our back warehouse where we host crafting classes hosted by ourselves and other talented women owned small business around town! If it's creative...we are all about it!
  • How far in advance should I order my Party Box?
    Our suggestion is 10 -14 days prior to your event date. If your event date is coming up sooner, we do offer an express shipping option. We are not responsible for shipping delays, so we always say to air on the side of caution and order is far in advance as possible. Reach out to us if you are worried about an event deadline. We also list the option to tell us your event date in the Checkout Page. We highly recommend doing that!
  • Do you sell individual party items?
    YES! We have curated our boxes as a “whole party” however we also offer over 700+ fun, high-quality add on items to enhance your party experience! Our collection grows all the time so be sure to check back to see what's new!
  • What do I do if an item in my box is damaged/missing/incorrect?
    First, please accept our sincere apologies. We take great care in packaging your order and if we make a mistake, we want to correct this error immediately. Please contact us immediately within 24 hours of receiving your box: info@ohmycreativeparty.com or call us at 661-492-9904
  • How long will it take for me to receive my Party Box?
    Orders are typically processed and shipped within 2-5 business days. Please note that we do not ship on Saturdays, Sundays, or U.S. nationally observed holidays. Tracking information will be e-mailed to you once your parcel has shipped. All orders are shipped from Summerville, and your delivery date is dependent upon the receiving address. Standard rate delivery estimates are provided below: Orders to East Coast addresses typically take 2 to 3 business days. Orders to Southern and Midwestern states typically take 4 to 5 business days Orders to West Coast addresses typically take 5 to 7 business days Shipping times are not guaranteed and can vary based on location, time of year, and weather. OhMy! Creative Party is not responsible for any delays due to the carrier.
  • Do I get to keep the non-disposable items in my Party Box?
    Yes, absolutely. We tried to pick items that could be used again and again whether for another party or home decor.
  • What happens if I don’t want everything in the box?
    We have curated our boxes as a “whole party” unit with the vision of every item having purpose as well as our pamphlet insert with a suggested display of those items. We do not accept individual returns since every box is sold as a complete unit. If you feel like something didn’t quite work for you, we love receiving feedback, please email us anytime: info@ohmycreativeparty.com
  • Do you ship internationally?
    No, not at this time. We only ship within the US. Please keep checking back.
  • Do you have a brick and mortar store?
    Yes! We have a beautiful showroom tucked away just a few miles from Downtown Summerville, SC! We have a fabulous little showroom that offers some of our current party favorites as well as party box display samples. We also have our Crafting Studio in the back warehouse where we host new and exciting crafting classes open to the public! This space can also be used for private shoppig events, fundraiser events, small birthday parties, etc. Located at 1235 Boone Hill Rd, Suite 4, Summerville, SC 29483 We are only open by appointment, special events and a few days a week to the public. Please follow us on social media for the most up to date calendar of events, open dates and crafting classes. you can also email us for inquiries, and questions. partyteam@ohmycreativeparty.com
  • Will you be offering more party themes?
    Yes, yes and yes. We have so many amazing ideas and cannot wait to share them with you. Keep checking back with us and if you have any recommendations for us, we would love to hear them (who knows your ideas may be our next inspiration): info@ohmycreativeparty.com
  • Do you offer the options to purchase additional items for your box?
    Of course! Feel free to brows our collection of Party Extras if you'd like to enhance or add more items to your order.
  • What happens if I have more people than tableware that comes in the box?
    No problem! Every box's product page has an option to add additional items including our tableware sets. Click the link located below our product description. It says "Need a few more items? Checkout our PARTY EXTRAS Page! " We typically offer our tableware sets (plates, cups, napkins, flatware) in increments of 8. Just remember it’s better to have more than not enough when it comes to your party.
  • Can I customize the items in my box?
    If you are interested in customized options in your party box, please reach out to us for availability and pricing.
  • Do you offer custom box themes?
    Yes, absolutely - on our PARTY BOX page, you can find a listing for our Custom Party Boxes. https://www.ohmycreativeparty.com/product-page/custom-party-box More information can be found in the details in the listing. You can also email us at: partyteam@ohmycreativeparty.com
  • Do you offer returns?
    Unfortunately at this time, we are unable to accept returns. All purchases are final sale. We apologize for the inconvenience and appreciate your understanding!
  • Can I change my order once it’s been processed?
    Once your box has shipped, we are not able to offer any changes however if you realize the same day you placed your order, please contact us ASAP and we will try our best to address these changes: info@ohmycreativeparty.com Or call us at (661) 492-9904
  • Additional questions?
    Drop us an email and we will try our best to help you: partyteam@ohmycreativeparty.com Or call us at (661) 492-9904
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