Shipping & Return Policy
- Aug 13, 2020
- 1 min read
Updated: Sep 1, 2020
SHIPPING
Orders are typically processed and shipped within 1-3 business days. Please note that we do not ship on Saturdays, Sundays, or U.S. nationally observed holidays. Tracking information will be e-mailed to you once your parcel has shipped.
All orders are shipped from San Diego, and your delivery date is dependent upon the receiving address. Standard rate delivery estimates are provided below:
Orders to West Coast addresses typically take 2 to 3 business days.
Orders to Southern and Midwestern states typically take 4 to 5 business days
Orders to East Coast addresses typically take 5 to 7 business days
Shipping times are not guaranteed and can vary based on location, time of year, and weather. OhMy! Creative Party is not responsible for any delays due to the carrier.
RETURNS & EXCHANGES
Unfortunately at this time, due to COVID-19, we are unable to accept returns or exchanges for the safety of our customers and staff. All purchases are final sale. We will offer returns and exchanges once we are able to operate at full capacity once again. We apologize for the inconvenience and appreciate your understanding!
I read the Shipping & Return Policy on the Oh My Creative Party site, and it explains that orders are usually processed and shipped within 1–3 business days, with tracking sent by email once the parcel goes out, and that right now they are not accepting returns or exchanges, so all purchases are final until they can operate fully again. I remember a crazy busy week when I had to write my management assignment because everything felt unmanageable, and support helped me push through. Reading about this policy made me think about how clear rules and expectations can save a lot of stress when you’re waiting on something.
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